Technology promised a world that made our lives easier, yet our lives feel harder. We've never been more connected, but we feel more disconnected. Tech tells us how to feel, engineering our emotion and turning every interaction into a transaction in exchange for our attention. We scroll past each other instead of seeing one another.
No one understands the cost of that disconnect more than therapists. Every day, they create the space for others to feel seen, heard, and understood. Yet the brands built to support them rarely reflected the humanity of the work they do. Headway had become known as a tool for running a practice. We believed it could become a partner in building one, because therapists don't define themselves by the tools they use. They define themselves by the people they help. Every provider's practice is a reflection of their identity, and their best practice mirrors their best self.
Care isn't something you deliver. It's something you practice.
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Partnering with CEO Andrew Adams, I repositioned the brand, established the creative discipline, and led creative direction. Headway is now the largest mental health provider in America, with over 1 million patients and 60,000 providers.















