Each provider has a purpose. Each practice tells a story. It’s time we listen to those who listen to us.
#Campaign #Film #Documentary
March 2025 - October 2025
Cultural Context

Therapy begins long before someone walks into a room. It begins with the decision to ask for help.

That decision is one of the hardest people make. Sitting across from someone you've never met and sharing the parts of yourself you've spent years protecting requires trust.

At the same time, therapists rarely have the opportunity to tell their own stories. Their profession teaches them to listen and create space for others. They spend their careers helping people find their voice while rarely sharing their own.

It was time we listened to those who listen to us.

Purpose in Practice reframed therapists as the heroes of the story, not Headway. Rather than producing scripted commercials, we created intimate documentary portraits following three providers and the experiences that shaped why they practice.

As a professional counselor, Robert Moreno talks for a living, but lives a quiet life. What draws him out is his purpose: to be the male role model he wished he had all along. Courtney dives into a sighted world and teaches us that when we trust in ourselves, fear can give way to freedom. And as a single mom and solo therapist, Porsche rises above the systems that hold her back and passes her resilience onto others.

By openly sharing the fears, doubts, and experiences that shaped them, they did more than tell their own stories. They gave others permission to tell theirs.

Sometimes, it starts with seeing yourself in someone else.

Business Outcome

The three documentary stories became two distinct campaign experiences. Providers saw reflections of the practice they wanted to build. Patients saw reflections of the trust they hoped to find. One narrative, thoughtfully segmented, allowed a single campaign to speak authentically to both audiences while strengthening Headway as the connection between them.

Launched on World Mental Health Day in Times Square and across TV, paid and organic social, all driving to dedicated campaign landing pages. Purpose in Practice marked Headway’s first national brand campaign and accompanied its growth into the largest mental health platform, connecting more than 1 million patients with 60,000 providers.

Reach
70+ Million impressions
Awards
2x Webby nomination + honoree
Scale
236 Assets delivered
Role
Creative Director

→ Recognition
Brand Team

Creative Director: Travis Weihermuller

Art Director: Maty Ikeda

Senior Copywriter: Alex Frank

Producer: Jaime Diehl

Production Team

Director: Tal Vez Productions

Cinematographer: Ben Whatley

Editor: Ivete Lucas

Production agency: 41West

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